لمحة عن السوق (2025)

التكاليف والأسعار (2025)

إطار اتخاذ القرار: مزوّد محلي أم إقليمي أم عالمي؟

نصيحة: رشّح 3 مزوّدين على الأقل واطلب نطاق عمل متشابه، SLAs، نماذج تقارير، وخطط استجابة للحوادث IR Playbooks.

قالب RFQ + نموذج جاهز للنسخ

استخدم الجدول التالي لضمان دقة العروض وقابليتها للمقارنة:

نموذج RFQ جاهز للنسخ (Cybersecurity)

Subject: RFQ – Managed Cybersecurity Services (SOC 24/7, EDR, Cloud Security)

Company: ACME Egypt LLC
Contact: Ahmed Kamal – IT Manager
Email: ahmed.kamal@acme.eg   |   Mobile: +20-1X-XXXX-XXXX
Industry: E-commerce

Users & Endpoints:
- ~220 users, ~1,050 endpoints (Windows/macOS + mobile)
- Remote workforce: ~35%

Current Stack:
- Cloud: AWS (VPC + EC2 + RDS), Microsoft 365
- Security: Legacy AV on endpoints, basic mail gateway
- No central SIEM; limited incident playbooks

Services Needed:
- 24/7 SOC with SIEM onboarding (log sources: endpoints, AWS, M365)
- Managed EDR/AV with threat hunting
- Cloud security hardening (AWS CIS benchmarks, WAF tuning)
- Incident Response retainer (8h/month) + phishing simulation & training
- Monthly vulnerability scans + quarterly penetration test (optional)

Compliance:
- ISO 27001 alignment, GDPR exposure, FRA (Egypt) where applicable

SLAs & Reporting:
- 24/7 monitoring; P1 MTTR ≤ 2h, P2 MTTR ≤ 6h
- Weekly dashboards + monthly executive report (Arabic + English)

Budget & Term:
- Target: USD 3,000–6,000 / month
- Term: 12–24 months

Timeline:
- Kickoff within 4 weeks; full onboarding ≤ 8 weeks

Language & Support:
- Arabic dashboards, Arabic/English support, onsite availability in Cairo

Attachments:
- Org chart (IT/Sec), asset inventory (sample), brand & policy guidelines

Please provide:
1) Technical scope & tooling, 2) Onboarding plan, 3) Team bios & references,
4) Detailed SLAs, 5) Pricing (setup + monthly), 6) Compliance evidence (ISO/NCA).

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